Frequently asked questions
Why should I pay for training when I can learn for free
The difficulty with free options is that they are often limited in regards to their content. Random videos and posts on the internet are often out of context and don't teach everything, this can be confusing. Our courses will lead you through a clearly defined curriculum with all the content and knowledge you need to know.
And when do you know that you know everything? That’s where our certificates can help - they show that you know what you are talking about.
These courses are corporate-level, they have the same high quality content we the teams at our clients. Also, your employer might be able to pay for it.
When do I get my certificate
Once you completed 100% of a paid course you can request a certificate. We’ll create one for you and send it via email.
Can I ask questions throughout the course
Yes, throughout the course and afterwards you can reach us via email. You can also join our facebook group to meet other students and exchange knowledge, questions and tips there.
What if I’m unhappy with the course
Scroll back to the section where we talk about our satisfaction guarantee.
Who is Guidoo and what is teachable
Guidoo Services is a consulting company and official Zendesk partner. It was founded by the instructor, Nils Rebehn, a former Zendesk employee. Teachable is a platform where we host our courses. It manages the content, quizzes and more.